This is a good point. If you are relying on a machine for business, you'd be crazy to invest in one that doesn't come with a guarantee of an overnight fix for any problem you might have. No matter how good Everlast or any brand might be, if you have a glitch and can't get it sorted very quickly for whatever reason, other people's positive experiences with the brand will be cold comfort as you watch your earning power evaporate.Ryan wrote:Jmedic25,
Thanks for your review on the Everlast 230i. I nearly bought one right when they came out I don't doubt the quality, capability, or craftsmanship of Everlast welders. My concern is when/if it does go down my business will be without a tool that I rely on to make a living. Sure it may be covered under warranty but 3 to 6 months wait is just flat out not going to work for me. I would end up buying another welder. So I decided to give Everlast a pass this time around. They just simply cannot compete with local warranty service.
I am in Australia and bought a machine closely modelled on Everlast - I think it might just be a re-brand. I bought it for its features, sure, but also on the strength that locally, the seller has a spotless reputation for fixing problems instantly, even if that means shipping a new machine to you overnight while the problem with your own machine is solved. A minor problem with my machine thus far has been a chance for the seller to demonstrate this rock solid reputation beautifully. Called the guy on New Year's Day while he was on holidays...he answered instantly and stayed with me until we sorted the hiccup, same day.
Any welder is only as good as the people, the plan and the reputation that stand behind it.
Moz