I ordered an Auto Darkening helmet from this online vendor 2 weeks ago. They list the status of the order as pending. They have not responded to 2 inquiries regarding the order. Has anyone dealt with them? Any input would be helpful.
- weldin mike 27
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Weldmonger
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Joined:Fri Apr 01, 2011 10:59 pm
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Location:Australia; Victoria
Hey mate,
Welcome to the show, I just had a look at their web site, it looks like they mean business, so im not sure why they are giving you the rough treatment. I see 2 phone numbers on there, one on the top left hand and one way down the bottom. Id give them a ring and see whats what, and go from there. If no good, contact your bank and see if you can cancel your transaction.
Mick
Welcome to the show, I just had a look at their web site, it looks like they mean business, so im not sure why they are giving you the rough treatment. I see 2 phone numbers on there, one on the top left hand and one way down the bottom. Id give them a ring and see whats what, and go from there. If no good, contact your bank and see if you can cancel your transaction.
Mick
I received this response from Welders direct. It will follow:
Check you paypal account. You should have received a refund. These items ship direct from Everlast and I could not get them to respond. I am sorry.
Discount Welders Direct
I am interested in purchasing and using products from Everlast. I have heard great thing about their quality. I am a hobbyist and price is a big concern. Are there distributors that they service? Or is it simply difficult to obtain their products?
bl364jw
Check you paypal account. You should have received a refund. These items ship direct from Everlast and I could not get them to respond. I am sorry.
Discount Welders Direct
I am interested in purchasing and using products from Everlast. I have heard great thing about their quality. I am a hobbyist and price is a big concern. Are there distributors that they service? Or is it simply difficult to obtain their products?
bl364jw
http://www.everlastgenerators.com/dealer-locator.php
bl364jw wrote:I am interested in purchasing and using products from Everlast. I have heard great thing about their quality. I am a hobbyist and price is a big concern. Are there distributors that they service? Or is it simply difficult to obtain their products? bl364jw
The company cited in this post has sent 2 responses apologizing for the situation and has returned the funds to the account that was charged. It is unfortunate. It appears that Everlast is not supporting them.bl364jw wrote:I ordered an Auto Darkening helmet from this online vendor 2 weeks ago. They list the status of the order as pending. They have not responded to 2 inquiries regarding the order. Has anyone dealt with them? Any input would be helpful.
bl364jw
- weldin mike 27
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Weldmonger
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Posts:
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Joined:Fri Apr 01, 2011 10:59 pm
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Location:Australia; Victoria
Best you can hope for i spose.
mick
mick